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Grounded customer support
Answers from your knowledge. Humans when it matters.
NanoNeuron resolves repeat questions from approved documentation, shows the supporting sources, and hands uncertain, sensitive, or account-specific work to your team with a clear reason.
VerifiedApproved knowledge only
AuditableSources on every answer
ControlledAutomatic human handoff
One dependable workflow01 · Connect knowledge 02 · Resolve with evidence 03 · Escalate safely
Reduce support load without losing control.
Add approved policies, help articles, product documents, and FAQs to an isolated workspace.
PostgreSQL retrieval finds relevant passages before the model writes an answer. No evidence means no invented answer.
Billing, legal, upset, uncertain, and account-specific conversations move to a human with the reason recorded.